Terms and Conditions
PRIVACY NOTICE FOR SUPPLIERS AND CUSTOMERS
DINE.SAB de CV. (hereinafter referred to as "the Company" or "we"), with its registered office at Paseo de los Tamarindos, number 400-B, Piso 31, Colonia Bosques de las Lomas, Cuajimalpa de Morelos, Ciudad de México, C.P. 05110, is committed to protecting your Personal Data; Therefore, in compliance with the provisions of the Federal Law on the Protection of Personal Data in the Possession of Individuals ("LFPDPPP"), its regulations, and other applicable legislation, it makes this Privacy Notice available to its Clients and Suppliers (in the case of individuals) and/or their representatives (all of them, hereinafter "you" or "Client", "Supplier").Translated with www.DeepL.com/Translator (free version)
Personal Data Being Processed
Personal Data" means any information concerning an identified or identifiable natural person.
The Company may collect the following Personal Data from you:
Customers
Identification data; Full name, official identification, age, sex, nationality, signature, username and password.
Contact details; Complete address, e-mail, mobile and/or fixed telephone number.
Tax data. Fiscal address, Federal Taxpayer Registry number (R.F.C.), certificate of compliance (SAT).
Property-related data. Bank account number, bank card number, ability to pay, credit history (information we may obtain directly from you or from Credit Information Companies).
Suppliers
Identification data. Full name, official identification, age, sex, nationality, signature, username and password.
Contact details. Complete address, e-mail, mobile and/or fixed telephone number.
Tax data. Fiscal address, Federal Taxpayer Registry number (R.F.C.).
Property-related data. Bank account number, bank card number.
Personal data of third parties. Medical certificates (considered Sensitive Personal Data) and identification and contact details of the supplier's employees, in those cases where certain of the supplier's personnel are assigned to work in the Company's facilities or other companies in the same group. The Provider providing such Personal Data shall ensure that it has the informed consent of such third parties to provide the Personal Data.
Customer and Supplier Representatives
Identification data. Full name, official identification, age, sex, nationality, signature, plates, car.
Contact details. Complete address, e-mail, mobile and/or fixed telephone number.
Witness data. Natural or legal person he represents, position within the company he represents, powers of representation.
In all cases, we may ask you for a physical or digital copy of the documents that prove the veracity of the Personal Information you provide (for example, a copy of your official identification).
Purpose of the processing of Personal Data
The Personal Data we collect from you may be used for the following needed purposes:
Customers
• Evaluate him as a potential client.
• Enter into contracts and maintain a business relationship with you.
• Make collections and issue the corresponding invoices.
• Evaluate and, where appropriate, grant you credit in relation to the products and/or services you purchase from us.
• In general, fulfill the obligations and exercise the rights arising from the business relationship we have with you.
• Make the Transfers mentioned in the following section.
• Comply with the requirements of the competent authorities, fulfil legal obligations and take legal action.
• Ensure our security, and the security of our information, that of our employees, other Customers, Suppliers, related companies and third parties.
• To attend the requests that you make to us in relation to your Personal Data.
We may also process your Personal Data for the following voluntary purposes, to which you may object at any time:
• To send you information that may be of interest to you in relation to our products or services.
Suppliers
• Assess you (including, where justified, background checks) as a potential Supplier, and where appropriate, select you for the provision of services or supply of products.
• To enter into contracts and maintain a business relationship with you, in connection with the supply of products or the provision of services.
• Keep in touch with you on the occasion of the business relationship.
• Create an account for your access to the Platform for Suppliers and Customers, and allow your access and use of it for issues related to purchase orders, invoicing, payments, etc.
• Make collections and issue the corresponding invoices.
• If required, by the type of services you provide or the type of information you have access to, to carry out regular assessments of your commercial status, use of harmful substances and/or other tests of confidence.
• In general, carry out the business relationship.
• Ensure our security, and the security of our information, that of our employees, other Customers, Suppliers, related companies and third parties.
• Make the Transfers mentioned in the following section.
• Comply with the requirements of the competent authorities, fulfil legal obligations and take legal action.
• To attend the requests that you make to us in relation to your Personal Data.
Customer and Supplier Representatives
• To be in a position to conclude contracts, to sign credit instruments and to maintain a commercial relationship with the person (natural or legal) he represents.
• Contacting you about the business relationship we have with the company you represent.
• Where appropriate, to give you access to, and allow you to use on behalf of, the Platform for Suppliers and Customers.
• Make the Transfers mentioned in the following section.
• Ensure our security, and the security of our information, that of our employees, other Customers, Suppliers, related companies and third parties.
• Comply with the requirements of the competent authorities, fulfil legal obligations and take legal action.
• To attend the requests that you make to us in relation to your Personal Data.
Transfer of Personal Data
Your Personal Data may be transferred to the following third parties, for the purposes specified.
| Recipient of Personal Data | Purpose |
| Companies that are part of the same corporate group as the Company (DINE) | To fulfill any of the purposes, including the voluntary ones, mentioned above. In general, for the achievement of the relationship we have with you or your represented. |
| Competent authorities. | To comply with requirements of the competent authorities, to fulfill legal obligations, for the recognition, exercise or defense of a right in an administrative or judicial process; as well as in the cases specifically allowed by the LFPDPPP. |
| Credit information companies (in some cases, in relation to Customers) | To obtain information that will allow us to evaluate your credit situation and the granting of possible financing or credit. |
Ways to Exercise Your Rights
You have the right to know what Personal Data we hold about you, what we use it for and how we use it, as well as the Privacy Notice governing its processing (Access). You can also request that we correct or update your Personal Data (Correction); that we delete your Personal Data in situations where this is possible (Cancellation); as well as to oppose the processing of your Personal Data for specific purposes (Opposition) (collectively "ARCO rights"). Similarly, you may limit the use and disclosure of your data or revoke your consent to their processing, where this is possible and applicable.
To exercise any of your rights, please send your request to our Personal Data Department via email: datos.personales@dine.com.mx. For your convenience, we have a format for the exercise of rights that you can request by writing to the indicated mail.
Your application must contain at least the following information:
• Your full name, address and e-mail address so that we can communicate the response to the request.
• The document proving your identity (copy of official identification) and, where appropriate, the personality of your representative (with a copy of the corresponding official identification)
• The clear and precise description of the Personal Data with respect to which it seeks to exercise any of the rights and the right it exercises.
• Any document or information that facilitates the location of your Personal Data.
• If you request a correction of Personal Data, you must also indicate the modifications to be made and provide the documentation supporting your request.
We will respond to your request within 20 working days of receipt and, if appropriate, we will have 15 working days to implement your request.
Access to your Personal Data will be deemed to have been granted when it is made available to you, regardless of the means or format; or when you are provided with simple copies of your Personal Data, at the Company's option.
Use of Cookies
The Company uses cookies within the Platform for Suppliers and Customers. Cookies are small text files that are placed on the hard drive of a device or computer, and which collect information about users of a website.
The Company uses cookies that are necessary to provide and operate the Platform, as well as to facilitate your access to it on subsequent occasions.
Cookies can collect information about your operating system, browser type, IP address, and more. Some of this information may be considered Personal Information, which will be treated as specified in this Privacy Notice.
For more information on what cookies are and how they work, you can visit the website:
You can disable or delete cookies from your browser settings. For example, in "Google Chrome" you can go to Settings - More Tools – Clear Browsing Data - Cookies and Other Site Data - Clear Data. Please note that some features of the Platform for Suppliers and Customers may not operate correctly if cookies are disabled.
Confidentiality
All information to which you have access in connection with your business relationship with the Company (including, without limitation, Personal Data, intellectual property, trade secrets, know-how, project information, costs, information about your business relationship with the Company, etc.), whether as a Customer or a Supplier, or as a representative of our Customers or Suppliers, is strictly confidential. In that sense, it is forbidden to use it for purposes other than the fulfillment of the obligations arising from the business relationship. It is also prohibited to transfer such information to third parties without the prior written consent of the Company.
You, as the Customer, Provider, or their representative, agree to implement sufficient and necessary security measures to protect the confidential information to which you have access from any type of damage, loss, destruction, alteration, unauthorized use or disclosure. The security measures implemented, in no case can be less than those you maintain to protect your own confidential information.
Amendments to the Privacy Notice
We reserve the right to make changes or updates to this Privacy Notice at any time. If there are substantial changes, we will send you the updated version of the Privacy Notice to your email address, or a notification of changes and the updated version of the Privacy Notice will be published on the Supplier and Customer Platform.
Consent
By maintaining a business relationship with the Company, providing your Personal Data, acting as a representative of a person (physical or moral) who has a business relationship with the Company and/or making use of the Platform for Suppliers and Customers, you give your express consent to the use of your Personal Data under the terms described in this Privacy Notice.
Last Updated: February 2020
